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Select this button if you have missed reading the previous issues.

• Potential influence of Web 2.0 usage and security practices of online users on information management, by R.J. Rudman and L.P. Steenkamp.
• Decision making in the context of business intelligence and data quality, by L. Marshall and R. de la Harpe.
• Strategies for knowledge management in law firms in Botswana, by M.C. Fombad, J.A. Boon and T.J.D. Bothma.

Do you have a passion for language? Then don't miss reading David Raitt's column in this issue. But perhaps you're into Africa or global warming? For pointers to Websites on these topics and many other interesting ones, read this column.

For an organisation to build real information and knowledge citizenship, a better integration of functional units and more openness and sharing of information are imperative to the success of a business. Melanie Sutton focuses on promoting citizenship within an information technology (IT) department, a fundamental player in the execution of a knowledge strategy.

Continuing this short series on CI models, Marié-Luce Muller describes the outsourced model in more detail and concludes that care must be taken to identify the associated risks and to manage such risks.

The Scientific Editor and the Board invite your comments. Tell us which topics you would like to know more about or suggest any changes you would like to see.